What do you really need to know about HR companies? In the words of Will Robinson, a small business counselor for SCORE in Wilkes-Barre, Pa. "They will protect you legally, but not emotionally."
Hiring a new employee can be the most important single decision an entrepreneur makes. Here's a guide for the task.
Whether you're Verizon Wireless or Jim's Tin-Can-and-String Phone Store, your needs are, on some level, just the same. Revenue in, reputation up. And not necessarily in that order.
How do I find customer service folks who aren’t jerks to handle inquiries and complaints? Here's a starting point -- look for people who care about people.
Running a business doesn't stop until the business stops. You can start a company faster and easier in the United States than almost anywhere in the world, but getting it right takes a plan. You'll need to consider whether you need a business loan, temporary or permanent staffing, whether you're going to use a public relations company to get word out about who you are, business insurances, data backup, where are your customers coming from? Will you need to contract with a lead generation service? And this is just the very tip of the iceberg.