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Business Technology

You are not your computer. Your business ... well, it might be. Small business owners have a lot of technology choices to sort out. Fear not! We can help.

Features

VoiP and cell phones: Sorting out your phone bills

What do you really need to know about VoIP, land lines and cell phones? Some VoIP service providers can send calls to your cellular phone, PDA, or smartphone. Which is wonderful until your broadband internet connection crashes. Others provide call routing services or customized phone numbers. There's more to think about than just calling the phone company and lugging a telephone into the wall.

Remote technical support. Be the boss of your technology.

Your printer isn't working. Again. But it's just you. Nobody else is having a problem. You've done everything that you know to do, but all that did was make the printer angry and spit out pages full of little squares and symbols. This is where you step away from the technology and let an expert help you.

Web development for small businesses

What do you really need to know about building a Web site, and what should it cost? The short answer, if you want it to actually help your business, is "more than you think it probably should." But we have some tips to help you know what to look for.

Articles & Advice

Social Networking - Facebook, Twitter, LinkedIn and Your Business.

Facebook. Twitter. LinkedIn. Social networking can be used for a multitude of things from market intelligence to crowdsourcing work and finding new star employees. Social media will be at the heart of web development for businesses for years to come, so you should see what all the fuss is about.

Social Networking - Dos and Don'ts of Blogs, Comments, and Tweets.

Whether you're engaging in conversation on Facebook or LinkedIn, or maybe tweeting out what your business has been up to lately, there are some easy ways to lose friends and alienate people. The dos and don'ts of online commentary are easy to lose sight of, here's a reminder.

VoiP and cell phones: Sorting out your phone bills

VoIP - What is It?

If you have a broadband internet connection, you can probably add a VoIP phone service for just a few dollars more. It will certainly be less than you’re paying for internet access and a landline. Almost every high-speed internet service provider, whether they are based on cable or DSL technology, is offering VoIP or broadband telephone services.

VoIP - Choose Your Vendor

So how do you choose a VoIP telephony provider? How many of these companies are there? Amusingly, there are probably enough VoIP providers to fill a phone book. Seriously, there are a few hundred. Some of them from your internet service provider. Finding the right one for your company is the work of a few hours. Or it’s the work of sticking a pin in a list, depending on how you normally choose your vendors.

Web conferencing - Which companies offer Web conferencing services? Do they have services targeting small and medium-sized businesses?

Hundreds of companies compete in the Web conferencing market. Some offer teleconferencing, others offer video, others offer VoIP, and others yet offer a combination of these services.

Web conferencing - What is Web conferencing? What can I do on a Web conference that I can't do on a regular teleconference?

Web conferencing might just put half of the airlines out of business. Rather than fly across the country for a meeting, groups can meet virtually using collaboration services software, VoIP, and the Internet to conduct business.

Web conferencing - What kind of equipment and Internet bandwidth do I need to do Web conferencing?

The equipment for a Web conference may be no more complex than a three-year-old laptop and a fast Internet connection, or may require elaborate Web cameras. Some services require no software download at all, with the whole set up working as a software-as-a-service subscription. If you don't need the visuals, you could go with teleconferencing services, or maybe even a VoIP package that accommodates conferencing. It depends on what you’re trying to do.

Web conferencing - What kind of companies can best take advantage of Web conferencing?

Video Web conferencing is such a cost-effective and useful business tool it's might one day replace telephones as the everyday communication for most businesses. Voice over Internet Protocol (VoIP) and other teleconferencing services are providing great low-cost services for businesses to host virtual meetings.

Web conferencing - Tips for having a good Web conference.

Whether you're using video Web conferencing software, or teleconferencing, or even a service included in your VoIP package, there are some Robert's Rules for meetings conducted over fiber-optic cables.

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Business Technology

You are not your computer. Your business ... well, it might be. Small business owners have a lot of technology choices to sort out. Fear not! We can help.

Features

Articles & Advice

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