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Business Technology

You are not your computer. Your business ... well, it might be. Small business owners have a lot of technology choices to sort out. Fear not! We can help.

Features

Bar codes and your products

Do you need a UPC bar code to sell your stuff? Well ... you might be able to get around it, for a while. But big retailers will want you to work with their system.

Web development for small businesses

What do you really need to know about building a Web site, and what should it cost? The short answer, if you want it to actually help your business, is "more than you think it probably should." But we have some tips to help you know what to look for.

VoiP and cell phones: Sorting out your phone bills

What do you really need to know about VoIP, land lines and cell phones? Some VoIP service providers can send calls to your cellular phone, PDA, or smartphone. Which is wonderful until your broadband internet connection crashes. Others provide call routing services or customized phone numbers. There's more to think about than just calling the phone company and lugging a telephone into the wall.

Articles & Advice
Software as a service: Cloud computing is coming

What do you really need to know about software as a service? It's renting your software, not buying it. The practice can cut your short-term costs, and the technology is getting much, much better, but it carries some risks you should learn.

How depreciation works

How does depreciation work on business equipment? Depreciation is the government's way of rewarding your business for using increasingly cruddy stuff. Somehow, that makes sense.

Web conferencing - Tips for having a good Web conference.

Whether you're using video Web conferencing software, or teleconferencing, or even a service included in your VoIP package, there are some Robert's Rules for meetings conducted over fiber-optic cables.

How to accept credit card payments

If you're accepting credit card payments, you'll need to have a merchant account with your bank, you'll need a credit card processing terminal or maybe more. You're going to need to decide on a payment processor for Internet transactions, and potentially bring your company processes in line with PCIU compliance requirements.

Bar codes and your products

Do you need a UPC bar code to sell your stuff? Well ... you might be able to get around it, for a while. But big retailers will want you to work with their system.

Social Networking - Dos and Don'ts of Blogs, Comments, and Tweets.

Whether you're engaging in conversation on Facebook or LinkedIn, or maybe tweeting out what your business has been up to lately, there are some easy ways to lose friends and alienate people. The dos and don'ts of online commentary are easy to lose sight of, here's a reminder.

Social Networking - Facebook, Twitter, LinkedIn and Your Business.

Facebook. Twitter. LinkedIn. Social networking can be used for a multitude of things from market intelligence to crowdsourcing work and finding new star employees. Social media will be at the heart of web development for businesses for years to come, so you should see what all the fuss is about.

Buying Guide: Web Conferencing Services

Web conferencing might just put half of the airlines out of business. Rather than fly across the country for a meeting, groups can meet virtually using collaboration services software, VoIP, and the Internet to conduct business.

Buying Guide: Remote Technical Support

The key things to remember about your relationship with your IT remote helpdesk provider are that a) they didn't break whatever it is that's broken; b) they can only work with what they can see and what you tell them; c) there are limits governing how much help they can provide, and they were put in place by you. Our buying guide should help you figure out how much, if any, support your business needs.

Buying Guide: Document Management

From off-site printing to scanning and archiving, document management systems are something we take for granted. They're also something that most businesses underuse.

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