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VoiP and cell phones: Sorting out your phone bills

What do you really need to know about VoIP, land lines and cell phones? Some VoIP service providers can send calls to your cellular phone, PDA, or smartphone. Which is wonderful until your broadband internet connection crashes. Others provide call routing services or customized phone numbers. There's more to think about than just calling the phone company and lugging a telephone into the wall. More...

HR outsourcing

What do you really need to know about HR companies? In the words of Will Robinson, a small business counselor for SCORE in Wilkes-Barre, Pa. "They will protect you legally, but not emotionally." More...

Sorry Seems to be the Hardest Word

Why do big corporations find it so hard to apologize -- and should they be more willing to own up when they screw up? When is being proactive about admitting fault just going to hurt your business? More...

How to hire someone

Hiring a new employee can be the most important single decision an entrepreneur makes. Here's a guide for the task. More...

How depreciation works

How does depreciation work on business equipment? Depreciation is the government's way of rewarding your business for using increasingly cruddy stuff. Somehow, that makes sense. More...