Customer Experience (CX)

Conversational UI: Whatever you do, don’t call it a chatbot.

Imagine being able to upsell a customer just by having them click “yes.” Imagine provisioning a complex product for SSO by simply asking, “Hey, is this information right?” These things are not only possible but preferable, and they’re available through the Dashboard via our Conversational UI. This brilliant little feature can be layered onto any of our live tiles to provide a…
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